There are nine steps to buying a vehicle with Caramel, and some buyers get through them all in a matter of minutes:
- Information: Getting started is easy. If you’re initiating Caramel checkout, all you need is the year, make, & model of the vehicle you’re looking to buy, as well as the email address of the seller. If a seller initiates the sale in Caramel, you skip this step.
- Offer: Negotiating has never been easier. Send your seller an offer, or accept, counter, or decline one they sent you. You are able to go back and forth until you both agree on a price.
- Identity: Safety & security are everything to us. That’s why we require every buyer and seller to verify their identity. All you need is your Driver's License & the ability to take a selfie.
- Financing: With just a few questions, you can get approved for a loan with a top bank. If you don’t want financing, you can skip this step and pay in full with funds from your bank.
- Protection: Protection is short for vehicle protection. This refers to our recommended vehicle service contract, Caramel Care, which is like an extended warranty. It's optional to add but can be a great way to protect your vehicle from costly mechanical repairs or unforeseen circumstances.
- Insurance: You can get a great insurance rate from a top national carrier through Caramel or skip this step. Keep in mind that having insurance coverage is required before you sign your documents. If you skip this step, you can use your existing insurance or buy insurance directly.
- Transport: Choose whether you’d like to pick up your vehicle directly from the seller or have your vehicle delivered to you.
- Payment: Securely link your bank account to pay the amount due at signature. You will review this amount before the Payment step.
- Signature: Sign all of your required documents. These documents ensure that we can properly register your vehicle and transfer the title to you.
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