• What information do I need to initiate Caramel checkout as a buyer?

    All you need is the year, make, & model of the vehicle you’re looking to buy, as well as the email address of the seller. In almost all cases, a seller's email address is available to you on any listing, auction, or marketplace website.

  • What if I don’t have the seller’s actual email address?

    If you don’t have the seller’s actual email, you can use the anonymous email provided by vehicle listing sites.

  • If a seller initiates Caramel checkout, do I need to complete the Information step?

    No. Since the seller started the checkout process, you’ll go directly to the Offer step.