If you initiate Caramel checkout, you will be able to set an offer price that we’ll share with your seller. Your seller will then be able to accept, decline, or counter your offer. If your seller initiated Caramel checkout, you will be able to accept, decline, or counter their asking price. The Offer tool gives buyers and sellers a comfortable way to negotiate.

From the Dashboard under Start a New Transaction, click ‘I’m a buyer.’  You’ll be asked for some basic information on your car, the price you’d like to offer, and your seller’s email.  From there, we send your seller an invitation that links them directly to your offer as soon as they sign up or login.

If you initiate Caramel checkout, you can toggle on the auction switch in the Offer step. This will ensure your seller does not have the ability to counter.

If your seller initiated Caramel checkout, they will be able to do the same.

Yes.  Multiple buyers can offer to buy a car from a seller.  As soon as a seller accepts one or a buyer accepts that seller’s price, all other offers are removed.  If the sale is canceled and any offers remain less than 7 days old, those offers will resurface.